Privacy Policy

Overview

Fluxel (“we,” “our,” or “us”) operates fluxel.dev. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information in the following ways:

• Account information — email address and password when you create an account.
• Business profile data — company name, industry, competitors, goals, and other business context you provide to generate reports.
• Payment information — billing details processed securely through Razorpay. We do not store your credit card numbers.
• Usage data — pages visited, features used, report generation history, and device/browser information.

How We Use Your Information

• To provide, maintain, and improve Fluxel's services.
• To generate AI-powered strategy reports based on your business context.
• To process payments and manage your subscription.
• To send transactional emails (account confirmations, billing receipts, report notifications).
• To analyze usage patterns and improve the product.

Third-Party Services

We use trusted third-party providers to operate Fluxel:

• Supabase — authentication and database hosting.
• Razorpay — payment processing and subscription management.
• Vercel — application hosting and edge delivery.
• Anthropic (Claude) — AI model provider for report generation. Your business context is sent to generate reports but is not used to train AI models.

Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how Fluxel is used. You can disable cookies in your browser settings, though some features may not function properly.

Data Retention

We retain your account data and generated reports for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized usage data may be retained for analytics purposes.

Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and row-level security on all database tables. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data and account.
• Export your reports and data.
• Opt out of non-essential communications.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Continued use of Fluxel after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, contact us at help@fluxel.dev.